My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related JetDrive Go App not recognizing my JetDrive Go when running iOS 9.3.1. How do I remove a computer virus from my JetDrive Go? Does the JetDrive Go have a charging function? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started