Why aren't my videos playing smoothly? Category : Setup / Operation StoreJet Cloud(10K) utilizes Wi-Fi 802.11 b/g/n where the maximum speed limit is 3MBps. Therefore, when the video bit rate exceeds the limit, lags would happen. Please check your video files to see if their bit rates exceed this constraint. Is the answer helpful? Related How long will it take to download files from StoreJet Cloud (10K)? When transferring a large file, I get an error message saying that "the disk in the destination drive is full...," but my disk is not full. Why can't I transfer this file? How can I store files in StoreJet Cloud (10K)? Can I upload files from my iPad to StoreJet Cloud (10K), or do I have to do it via USB only? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started