What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related How do I ensure privacy when the StoreJet Cloud is shared with multiple users? Creating an Remote Access account Why did network drive disconnect automatically? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started